Order Queries

Can I cancel or amend my order?

Our team works hard to pick and pack your orders a quickly as possible therefore there’s a very limited amount of time after an order has been placed, when we may be able to cancel or amend your order. 

Please contact Customer Service by completing the web-form here.   Please remember to enter your email address and your order number to allow us to help you as quickly as possible.

Whilst our team will do their best to action your request, please be advised that even if you contact us immediately It is not guaranteed that we will be able to cancel or amend your order after it has been placed.

We are unable to cancel or amend orders that have already been processed, in this scenario, we request that you follow the return instructions included in the parcel.

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